Last updated: May 21, 2026
This policy is issued by VectorTrace AI.
To provide the Service, generate AI visibility metrics, send alerts and reports you request, process payments, and improve product quality.
We share data only with sub-processors that power the Service (hosting, database, email, payment processing, AI model providers used to generate analyses). We do not sell your personal data.
Business details and keywords you enter are sent to third-party AI model providers to produce monitoring results and keyword suggestions. Providers may log these requests under their own policies.
You can access, export, correct or delete your personal and account data at any time from Settings. EU residents have additional rights under GDPR; California residents under CCPA.
We retain your data while your account is active and for up to 30 days after deletion, except where longer retention is required by law.
We use TLS in transit, encryption at rest, role-based access, and audit logging. No system is perfectly secure; security concerns can be submitted through the Help Centre.
We use only the cookies necessary to keep you signed in and to remember your preferences. We do not use third-party advertising cookies.
Privacy questions can be submitted through the Help Centre.